Performs opening and closing procedures as defined.Follows approved check transfer policy.Informs the server of special requests, celebrations or time constraints, using approved methods.Follows company standards of hospitality by making eye contact with every guest, smiling and offering a warm and friendly greeting with the proper verbiage: 'Good morning, afternoon, or evening, thank you, ma'am or sir, may I?'.Gives a quality assurance, for example 'Enjoy your dinner.'.Pulls out chairs, starting with women first.Shows the guest, at a comfortable pace WITH them, to their table.Greets all guests entering Martorano's and bids guest farewell and thanks them for choosing Martorano's.Answers phones, the phone should not ring more than three times.The essential functions include, but are not limited to the following: Responsible for maintaining the reservation book, taking reservations over the phone, and obtaining reservations from the telephone voice mail.
